BOOKING FAQ

HOW CAN I VISIT THE BRIDAL ROOM?

It’s APPOINTMENT ONLY and you need to book in advance! Saturday’s are particularly busy so book a few weeks ahead.
You can BOOK IN via our online calendar and choose a date that works for you.
We create a friendly, fun & relaxed atmosphere for you and your guests to enjoy & make memories whilst finding your bridal outfit.

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WHAT HAPPENS IN THE APPOINTMENT?

We welcome you into the store and have a little chat to find out about your wedding & you! We then invite you into the bridal room to look through the rail with your guests, we leave you to pull out as many of the wedding dresses or bridal separates that catch your eye. 

Cara, Sammy or Ashleigh our bridal stylists will then help you change in and out of the dresses, usually around an hour of trying depending how long it takes you to find the one you love! It’s super relaxed & friendly, we enjoy these appointments as much as you do! 
 

We ask you bring a max 4 guests (5 including bride) and as much as we love little ones we ask they are taken care of at home if possible. Our bridal room is bijou & can’t accommodate a pram. Please do ask us if this causes problems and we will do our best to accommodate. 

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WHAT HAPPENS IF I FIND THE ONE?

If you find your bridal style with us (we will all do a little happy dance!!) we ask that you pay the full amount on the day. If you decide to have any adjustments or fittings, the costs will be discussed with you before you leave the Bridal Room. We make the whole experience light & fun. 

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WHAT’S YOUR PRICE RANGE?

Our dresses and bridal separates range from £150 to £1500. If you’re working to a strict budget, please let me know before we start trying on and I can advise you what is suitable.

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WHAT’S YOUR RETURNS POLICY?

All our pieces are not exchangeable and not refundable. 

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DO YOU OFFER ALTERATIONS?

Alterations, resizing and redesigns are available in our studio from £150. Your dress journey stays with the Story of my dress/Renew brand.

 

DO YOU HAVE PARKING?​

There is parking behind the main high street, behind The Farmhouse pub. Please do not park in front of the shop. 

If you like what you have read or want to ask a question, then please head over to our book appointment page by clicking here.